Legal Documentation
Terms of Service
for Agents
Listing Agents & Buyer’s Agents. These terms govern your use of the ListBetter platform as an independent real estate professional. Please read carefully before registering.
ListBetter is a technology and connection platform that connects property sellers with independent real estate professionals using automated workflows and AI-powered matching systems.
Listing Agents: 14-day free trial. The paid subscription starts on the earlier of the end of the 14-day trial or receipt of the first opportunity to submit a proposal.
Listing Agents: $500 Winner Fee when selected by the seller, plus a 15% Success Fee calculated on the Listing Agent’s sales commission from the relevant property transaction, payable upon settlement.
Buyer’s Agents: free to join with no subscription fee; $500 Winner Fee when selected for the relevant opportunity, plus a 20% Success Fee calculated on the Buyer’s Agent’s sales commission from the relevant completed transaction, payable upon settlement.
No circumvention: applicable Winner and Success Fees remain payable where an introduced transaction is completed off-platform, subject to these Terms.
Agents remain independent professionals. ListBetter does not employ Agents, act as their broker, or guarantee leads, wins, transactions or outcomes.
By registering as an Agent, accepting these Terms, subscribing where applicable, submitting proposals, responding to opportunities, or using the ListBetter platform, you agree to these Terms. If you do not agree, do not use the platform.
What ListBetter Is (and Is Not)
ListBetter operates a technology platform that connects property sellers with independent real estate professionals using automated workflows and AI-powered matching and routing systems.
For these Terms, “Agent” means either a Listing Agent or a Buyer’s Agent unless the context specifically distinguishes between them.
ListBetter is a licensed entity under Queensland law where applicable to its activities.
ListBetter is a technology and connection platform.
ListBetter introduces and connects sellers with independent Agents.
ListBetter is not the Agent’s employer, partner or broker.
ListBetter is not the seller’s real estate agent and does not negotiate the sale on the seller’s behalf.
ListBetter does not provide legal, financial or professional advice and does not guarantee leads, wins, transactions or outcomes.
Each Agent acts as an independent contractor and remains responsible for their own licensing, conduct, advice, representations, services and legal obligations.
Eligibility
You must be at least 18 years old and hold all licences, registrations, authorities and insurances required for the activities you perform and the jurisdiction in which you operate.
Listing Agents and Buyer’s Agents must provide accurate licence, identity, business, ABN and service-area information when requested. You must notify ListBetter promptly if any licence, registration, authority or eligibility status changes.
ListBetter may verify information supplied by an Agent, including ABN and licensing information, using available government, regulatory or third-party verification services.
Agent Types and Subscription Plans
Listing Agents may be offered Standard and Preferred subscription plans at the prices displayed on the platform or agreed at registration. Current displayed pricing may be updated from time to time in accordance with these Terms.
Standard: $49/month when billed annually or $79/month when billed monthly. · Preferred: $99/month when billed annually or $135/month when billed monthly. · Plan inclusions, routing, access and visibility features are as displayed on the platform at the time of subscription.
A new Listing Agent receives a 14-day free trial. The paid subscription commences on the earlier of: (a) expiry of the 14-day free-trial period; or (b) the Listing Agent receiving their first Opportunity to Submit a Proposal.
“Opportunity to Submit a Proposal” means an opportunity made available or delivered by ListBetter to the Listing Agent through the platform or an approved ListBetter communication channel that enables the Listing Agent to submit a proposal for a seller/property opportunity. ListBetter should maintain a timestamped system record of that event.
Buyer’s Agents are free to join ListBetter and do not pay a subscription fee. Buyer’s Agents remain subject to the Winner Fee and Success Fee provisions below when applicable.
Billing & Payment Terms
Listing Agent subscriptions are billed monthly or annually according to the selected plan and may auto-renew unless cancelled in accordance with the applicable subscription settings and these Terms.
By selecting a paid subscription or otherwise becoming liable for fees under these Terms, you authorise ListBetter and its payment providers to charge your nominated payment method for amounts properly due.
Winner Fees and Success Fees are separate from any Listing Agent subscription fee. Buyer’s Agents do not pay a subscription fee but remain liable for applicable Winner Fees and Success Fees.
If a payment fails, ListBetter may suspend access, restrict features or opportunities, or take reasonable recovery action for properly due amounts, subject to applicable law.
Winner & Success Fees
$500 Winner Fee: becomes payable when the seller selects the Listing Agent as the winning agent for the relevant opportunity. · 15% Success Fee: calculated on the Listing Agent’s sales commission from the relevant property transaction and becomes payable upon settlement.
$500 Winner Fee: becomes payable when the Buyer’s Agent is selected for the relevant opportunity. · 20% Success Fee: calculated on the Buyer’s Agent’s sales commission from the relevant completed transaction and becomes payable upon settlement.
Agents must truthfully report relevant transaction outcomes and provide settlement and commission information reasonably required to calculate, verify and reconcile Success Fees. ListBetter may audit relevant records for compliance, subject to applicable law and these Terms.
No Circumvention
An Agent must not bypass, avoid or structure dealings outside ListBetter for the purpose of avoiding fees properly payable under these Terms.
If a seller, property, buyer or opportunity introduced through ListBetter results in an applicable transaction being completed off-platform, the relevant Winner Fee and/or Success Fee may remain payable where the fee-triggering requirements in these Terms are satisfied.
The existing 12-month anti-circumvention period should remain subject to final legal review to ensure it is appropriate and enforceable for both Listing Agents and Buyer’s Agents.
Professional Standards
Respond to seller or opportunity communications within the timeframes required by the platform.
Provide accurate, competitive and honest proposals and representations.
Honour commitments made in proposals or communications.
Maintain professional communication and conduct.
Comply with all applicable real estate, consumer, privacy, licensing and other laws and regulations.
Maintain all licences, registrations, authorities and insurances required for your role.
Provide professional service to sellers and other parties introduced through the platform.
Agents are responsible for the accuracy and legality of information they submit. You grant ListBetter a non-exclusive, royalty-free licence to use, display and share your profile, proposal and related platform content for the purpose of operating and promoting the ListBetter service.
Automated Systems, AI & Call Recording
ListBetter may use AI and automated systems for matching, routing, communications, qualification, support and platform features. Calls and other communications may be recorded or transcribed where permitted and where required notices or consents have been provided.
Automated systems do not remove an Agent’s responsibility for professional judgement, legal compliance, licensing obligations or the accuracy of information they provide.
No Guarantees
ListBetter does not guarantee any minimum number of leads, opportunities, proposals, wins, transactions, settlements, commissions or revenue. Outcomes depend on seller decisions, buyer decisions, Agent performance, market conditions and other factors outside ListBetter’s control.
Suspension & Termination
ListBetter may suspend or terminate access where an Agent breaches these Terms, fails to pay properly due fees, provides false information, fails to maintain required licences or authorities, misuses the platform, or acts unlawfully or in bad faith, subject to applicable law.
A Listing Agent may cancel their subscription through the available account process. Cancellation does not extinguish fees already due or fees that subsequently become due from qualifying transactions introduced before cancellation or termination.
A Buyer’s Agent may cease participation, but this does not extinguish fees already due or fees that subsequently become due from qualifying transactions introduced before cessation or termination.
Intellectual Property & Platform Misuse
All content, technology, processes, AI systems, branding and materials on the platform are owned by or licensed to ListBetter Pty Ltd. Agents receive only a limited, non-exclusive, revocable licence to use the platform for its intended purpose.
Do not copy, replicate, recreate or rebuild ListBetter platform features, workflows, logic or automations.
Do not create derivative or rebranded versions of ListBetter proprietary materials except where expressly authorised.
Do not scrape, crawl, mirror, export or extract platform content, structure or data except as permitted.
Do not misuse ListBetter data or confidential information to build a competing service or dataset.
Any fixed liquidated-damages provision in the existing Terms, including the current AUD $25,000 figure, should be specifically reviewed by Australian legal counsel before publication to confirm enforceability and proportionality.
Indemnity
To the extent permitted by law, you agree to indemnify ListBetter, its directors, employees and affiliates against claims, losses, damages or reasonable expenses arising from your breach of these Terms, unlawful conduct, inaccurate or misleading information, professional dealings, or breach of applicable real estate or licensing requirements. This clause is subject to rights and liabilities that cannot lawfully be excluded.
Limitation of Liability
To the maximum extent permitted by law, ListBetter is not liable for indirect or consequential loss, lost profits, lost opportunities or business interruption arising from use of the platform, except to the extent liability cannot lawfully be excluded.
Any monetary liability cap should be reviewed against the combined Listing Agent subscription, Winner Fee and Success Fee model and the Buyer’s Agent fee model before publication. Nothing in these Terms excludes rights or remedies that cannot be excluded under the Australian Consumer Law or other applicable law.
Changes to These Terms
ListBetter may update these Terms from time to time. Changes, notice requirements and the effect of continued use must comply with applicable law. Material changes to fees or charging triggers should be communicated clearly before they take effect.
Governing Law
These Terms are governed by the laws of Queensland, Australia. Any jurisdiction or dispute-resolution wording remains subject to applicable law and final legal review.
Contact Us
For questions about these Terms, contact ListBetter Pty Ltd using the current support/contact details published on the ListBetter website. ListBetter Pty Ltd · ABN 57 686 486 475 · Queensland, Australia
(02) 4072 7168